Refund and Returns Policy
Return & Refund Policy –
1. Return Eligibility
Customers may request a return if:
• The product received is damaged
• The wrong product was delivered
• The product has a manufacturing defect
Return requests must be made within 3 days of delivery.
2. Return Conditions
Returned products must:
• Be unused and unwashed
• Have original tags and packaging intact
• Be in the same condition as received
3. Return Process
Customers must contact our support team and provide:
• Order number
• Photos of the product showing the issue
After verification, return instructions will be provided.
4. Refund Process
Once the returned product is received and inspected:
• The refund will be processed within 5–7 business days
• Refund will be issued to the original payment method
5. Non-Returnable Items
Products may not be eligible for return if:
• The product has been used or washed
• Tags or packaging are removed
• Return request is made after the allowed time period
6. Exchange
In some cases, customers may request an exchange instead of a refund, depending on product availability.
